Lockton’s specialised tools are designed to make administrative tasks easy and efficient for you.
Click below to access client support tools for administrative ease.
• Client Portal
• Claim Forms
• Asset Portal
• Payment Options
• Terms of Business Advice and Financial Services Guide
• Complaints Process
• Glossary of Insurance Terms
• Definition of Insurable Risk
• Code of Practice
Lockton Companies Australia Pty Ltd is a member of The National Insurance Brokers Association of Australia (NIBA). As such, we are bound by the terms of the Insurance Brokers Code of Practice (the Code), the latest version of which can viewed here.
The Code ensures high standards of customer service, as well as transparent complaints and compliance procedures. Binding sanction are imposed under any breach of the Code, which are monitored by the Australian Financial Complaints Authority (AFCA).
The purpose of the Code is to promote transparent and informative relationships between members of the insurance industry and customers.